Record #: GBA2984
Last Modified: 20 Jul 2022
Last Full Update: 27 May 2022


Description (Service) Affordable, community-based transportation system for any resident of Grey or Bruce County in need of accessible transportation. 
  • Provides non-emergency medical transportation to eligible individuals from their homes to medical appointments, between medical facilities and to and from long term care facilities 
  • Provides limited social rides for seniors such as shopping, errands, banking and appointments 
  • Will refer people to other transportation services in Grey Bruce if they do not qualify for this service
Will transport to medical appointments outside Bruce or Grey Counties on a case-by-case basis. Contact office to make arrangements.

Service Details

Public Comments Will arrange transportation for individuals to COVID-19 vaccination clinics and wave the 48 hour requirement to schedule ride (as long as resources are available to supply ride).
Hours Office: Mon-Fri 8:30 am-4 pm  
Drivers: Mon-Fri 7 am-7 pm, will run on Sat for medical or dialysis appointment that can only be accommodated on the weekend
Areas Served Bruce County ; Grey County
Eligibility Residents of Grey or Bruce Counties 
  • Anyone 18 or older in need of transportation to a medical appointment 
  • Individuals with disabilities who require transportation 
  • Seniors needing affordable transportation for social or medical purposes
Application Call - first-time users of medical or accessible transportation service, call to do intake at least two business days in advance of requesting a ride.
Languages English
Fees $10 for round trips under 20 km, for over 20 km, a flat rate of $0.50 per km applies. 
Can request an estimate of cost before booking a ride. 
Transportation subsidy may be provided based on eligibility criteria, call for details.

Address and Location

Located In Community Owen Sound
Address & Map
1350 16th St E, Suite G12
Owen Sound, ON N4K 6N7
View Google Map
Intersection 16th St E and 18th Ave E
Physical Access Fully Accessible

Contact Information

Office Phone 519-370-0558 
Intake: 519-372-2091
Toll Free Phone 1-888-660-6048
Fax 519-370-0560
Primary Contact Cathy Stoddart, Team Leader of Transportation; Phone: 519-372-2091 ext 2100; Email:
Alternate Contact Joanne Cook, Director of Transportation Services; Phone: 519-372-2091 ext 2024; Email:

Agency Overview

Locations for this Service