Description (Service) COVID-19 Response Due to concerns regarding COVID-19, the Hanover and Owen Sound offices are closed to the public. Staff are working to assist people via phone, text, email and Zoom. Call 519-371-9230 ext 5 or email Limited in-person appointments are available by appointment - contact office. 
Regular Service: 
Provides assistance to adults and youth 16 and older across Grey and Bruce Counties who are homeless, at risk of homelessness or dealing with other housing issues. Assists people to maintain current living situations or find safe, affordable, long-term housing. 
In situations of immediate need, works with people to help find emergency shelter in Bruce-Grey and then to create an action plan to find and maintain long-term sustainable housing. 
Also offers assistance with Ontario Electricity Support Program (OESP) applications. Call reception and ask to make an appointment. You will then be informed which documents are required. 
Holds educational seminars for landlords to learn about topics such as taxes, legal responsibilities or mortgage options. 
Also has an office in Hanover at 425 10th St, Unit 7. Drop in or contact the Owen Sound office for information.
Service Details
Public Comments For emergency housing in Bruce and Grey Counties: 
  • Mon-Fri 8:30 am-4:30 pm, call YMCA, 519-371-9230 x 5 
  • Daily 4:30 pm-10 pm, call Safe 'N Sound, 519-470-2222 
  • Daily 10 pm-8:30 am, call 2-1-1 to be referred to a local police service 
Hours Mon-Fri 8:30 am-12 noon, 1 pm-4:30 pm 
Call will be directed to an answering service 12 noon-1 pm
Areas Served Bruce County ; Grey County
Eligibility Ages: 16 year(s) and up 
Call for information
Application Drop-in or call for information
Languages English
Fees None
Address and Location
Located In Community Owen Sound
Address & Map
Professional Centre
945 3rd Ave E, Suite 24
Owen Sound, ON N4K 2K8
View Google Map
Intersection 3rd Ave and 10th St E
Physical Access Partially Accessible ; Wheelchair accessible washroom, assistance needed with door
Contact Information
Office Phone 519-371-9222 ext 5
Fax 519-371-9224
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Joan Chamney, Program Coordinator; Phone: 519-364-3163 ext 224
Primary Executive Susan Seifert, Manager; Email:
Service Categories Help to Find Housing
Service Category Groups Housing / Shelter

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